Questions
What is an agent?
Software that does the jobs you pick for your shop, like texting back missed calls, following up on estimates, and chasing unpaid invoices. It works inside the tools you already use, on rules you set.
What does "ready-made" mean?
Each job on the list has a set scope, and your agent has a set price. We set it up for your shop with your words and your rules.
How much is it?
$2,500 to build your agent. $1,000 a month to run it, starting the day it goes live. That covers every job you pick. Up to $150 a month of AI usage is included. If a busy month runs over, we cover it, within reason. 6-month term, then month to month on 30 days' notice. Pricing
Will the price go up?
Not for our first 5 shops. They keep $1,000 a month for as long as they stay a client. Shops that sign up later will pay more.
Is the call free?
Yes. 15 minutes, by phone or video. Book a quick call
Which jobs should I pick?
The ones that eat your time. If you miss calls, missed-call text back. If quotes go cold, estimate follow-up. Want both, or more? Your agent can do them all. If you're not sure, pick "not sure" on the booking form and we'll talk it through.
Can I add jobs later?
Yes. Tell us, and we add the job to your agent, test it on your real work, and turn it on when you approve. Same agent, same $1,000 a month.
Will it work with my software?
We check on the call. Your agent is built to run inside common field service software, phone systems, email, and QuickBooks. If we can't connect to what you use, we'll tell you before you pay anything.
Will it talk to my customers without me?
Not until you say so. At first, anything going to a customer waits for your OK by text. Prices, discounts, and promises always stay with you.
Does it make phone calls?
No. Your agent texts and emails. It doesn't make calls or send marketing blasts.
What about texting rules?
Carriers require business texting to be registered. We set that up with you during the build. Your agent only texts people who contacted you first or gave you their number for service updates, and STOP always works.
What if a busy month uses more AI than that?
Up to $150 a month of AI usage is included. If a busy month runs over, we cover it, within reason. We watch usage every week.
What if I want to stop?
The first 6 months are the term. After that it's month to month with 30 days' notice. You can pause your agent any time. Billing questions are on the call.
Who sees my data?
Only what you give your agent access to, on your own accounts. You can take access back any time. If you leave, you get your data. Privacy
I already have an answering service.
Keep it. Your agent handles what happens after the call: follow-ups, reminders, and the list of what's open.
Still have a question?
Email hello@timepain.com, or book a quick call.